Contact information

CONTACT INFORMATION

We'd love to hear from you! Whether you have a question about our products, need help with an order, or just want to share a photo of your pet, our team is here to help.

CUSTOMER SERVICE HOURS
Monday - Friday: 9:00 AM - 5:00 PM [Your Time Zone]
Saturday - Sunday: Closed

EMAIL
essentialhub17@outlook.com

 

RESPONSE TIME
We aim to respond to all inquiries within 24 business hours. During peak times, it may take up to 48 hours to receive a response.

RETURNS & EXCHANGES
For questions about returns or exchanges, please visit our Return and Refund Policy page or email us directly.

WHOLESALE INQUIRIES
Interested in carrying our products in your store? Please email us at [wholesale email] with details about your business.